Frequently Asked Questions
Everything you need to know about ALP Nicotine Pouches.
What are ALP Nicotine Pouches?
ALP Nicotine Pouches are tobacco-free, smoke-free, and spit-free oral nicotine products designed for a discreet and convenient experience.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
Do you require age verification?
Yes, in compliance with federal and state regulations, we use a secure third-party service to verify that all customers are 21 years of age or older.
What is your return policy?
Due to the nature of our products, we can only accept returns on unopened and sealed cans within 30 days of purchase.
How should I store my nicotine pouches?
To maintain freshness and flavor, we recommend storing your ALP pouches in a cool, dry place away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover through our secure encrypted payment gateway.